Documentation

Everything you need to know to get the best out of akilaah

CONTRIBUTION

INTRODUCTION

Certainly! Akilaah Solutions' Contribution Module serves as a comprehensive platform for organizations and their members to efficiently manage contributions and gain valuable insights into contribution patterns. Here's an elaborate explanation of its key features:

1. User-Friendly Interface:

The module boasts an intuitive and user-friendly interface for both organizations and their members, making it easy to navigate and interact with the contribution management system.

2. Contribution Product Management:

Organizations can define and set up various contribution products which may include membership fees, monthly contributions, fundraising campaigns, or any other financial commitments members need to fulfill.

3. Payment Processing:

Members can conveniently make payments toward their designated contribution products using various payment methods. This includes online transactions, credit/debit cards, bank transfers, or other integrated payment gateways.

4. Top-Up Functionality:

The module supports a top-up feature, allowing members to increase their contributions as needed. This flexibility accommodates changes in financial circumstances or enables members to contribute more to specific initiatives or campaigns.

5. Real-Time Dashboard:

A real-time dashboard provides organizations and members with instant access to key information. This includes transaction updates, contribution balances, and other relevant financial data.

6. Transaction Tracking:

Members can easily track their transactions through the platform, accessing detailed records of their contributions. This feature promotes transparency and accountability.

7. Automated Notifications:

The system sends automated notifications to members, reminding them of upcoming contribution deadlines and providing alerts for successful transactions or any issues that may require attention.

8. Analytics and Insights:

Organizations benefit from robust analytics tools that generate insights into contribution patterns and trends. This information helps in making informed decisions, optimizing contribution strategies, and identifying areas for improvement.

9. Customizable Reports:

Customizable reports allow organizations to tailor data analysis based on specific parameters. This feature is crucial for generating detailed financial reports, tracking the success of fundraising campaigns, and assessing overall financial health.

10. Security Measures:

The module prioritizes the security of sensitive financial data. Robust encryption and authentication mechanisms ensure that member information is protected, and the system complies with industry standards.

In summary, Akilaah Solutions' Contribution Module not only streamlines the contribution process but also enhances the overall experience for both organizations and their members. The combination of user-friendly features, real-time tracking, and analytical tools contributes to efficient contribution management, fostering transparency, and supporting the financial well-being of organizations.

PRE-REQUISITE

1.By Default, the Contribution Module in Akilaah is available when setting up Akilaah during the onboarding process. it's a crucial step to unlock and access the features of the Contribution Module.2.Set up contribution product under set to enable member deselect the product they want to contribute on.

FUNCTIONALITIES

1. Make New Contributions

New contribution can be made by a particular member for a particular product and make payments for it.

2. Top up +

This allows a member to Top Up his/her contribution towards a product

3. Migrate

Migration gives the ability for members to migrate from one product to another.

4. Bulk Upload

Bulk upload enables organization to upload multiple members and their contribution details.

REPORTS

Reports within the Member Management Module

Contribution History Report: Comprehensive history of contributionsmade by members, including dates and amounts.
Transaction Details: Transaction details such as amount, date product name etc. Can be viewed by clicking the eye icon in the contribution dashboard
Printable Report: Allows anorganization to see all pending, accepted, and declined contributions towards a particular product.

TROUBLESHOOTING

Common Issues and Resolutions

Issue 1: Contribution not reflecting in account

Resolution

-Confirm that the member has successfully completed the contribution transaction.

- Verify that the contribution amount falls within the minimum and maximum limits specified in the product settings.

- Review transaction history for any errors or discrepancies.

Issue 2: Incorrect Service Charge Calculation

Resolution

- Review the service charge type and frequency in the product settings.

- Confirm that service charge is applied correctly based on the specified type.

- Check for any updates to the service charge rates and apply if necessary.

Issue 3: Can’t contribute towards a product

Resolution

- Please ensure, that you have created a contribution product first

FAQs

Q: How does Akilaah Solutions assist cooperatives in handling their contribution portfolios?

A: Akilaah automates contribution record-keeping, providing efficient transaction tracking tools for seamless portfolio management.

Q: Can Akilaah facilitate automated contribution collections?

A: Yes, Akilaah integrates direct debit functionality, automating the collection of contributions and ensuring timely and accurate financial transactions.

Q: How does Akilaah enhance transparency in contribution management?

A: Akilaah's platform promotes transparency by maintaining clear records and providing detailed documentation on contribution activities within the cooperative.

Q: How does Akilaah contribute to reducing manual efforts in contribution management?

A: By automating processes, especially with direct debit, Akilaah significantly reduces manual efforts in contribution management, making the process more efficient.